Casual Lodge Receptionist

Casual Lodge Receptionist serving as a key point of contact for students, staff, visitors, and conference guests at Pembroke College. The role is integral to the College's operation, providing excellent customer service while maintaining security and safety of the premises. Responsibilities include front desk reception, security and emergency response, access control, patrolling student accommodation areas, and mail management. The position operates on a flexible casual basis with shifts typically running early (6.45am-3.15pm), day (9.45am-6.15pm), or late (2.45pm-11.15pm) as operational…

• Provide excellent customer service as first point of contact for students, staff, visitors, and conference guests
• Maintain security and safety of College premises
• Respond to security and emergency situations appropriately
• Control access to the College and manage administrative access procedures
• Conduct occasional patrols of boathouse, sportsground, and student accommodation (10-15 minutes from main site)
• Manage mail and parcels for the College community

Experience in customer-facing, security, reception, hospitality or similar environment is advantageous. Right attitude, reliability and willingness to learn are equally important. Must have right to work in the UK.